Shipping
Every parcel or parcel letter will be sent with a
track & trace.
If a package (parcel or parcel letter) gets lost (minimal 4 weeks after shipping) contact us and we will help as soon as possible.
It may up to XYZ days before an paid order is processed and shipped.
We always send with cartonboxes or shippingletters.
Every parcel is shipped with €500 insurance.
Brexit
Since the UK left Europe citizens from the UK may have to pay for duty/tax when ordering outside from the UK. This isn’t a shipping charge. It is a legal requirement decided by the governing law from where you live. Any orders abandoned/refused by customers due to these charges will be liable for all costs of shipping the order back. Including the original cost of the shipping.
We do not have any control over the costs you may have because of this and we don’t like it anymore than you do!