FAQ

Can’t find the answer your are looking for? Here are soms frequently asked questions. Still did not find your answer? Don’t hesitate to contact us, we are happy to help!

On what days do you ship?

We ship on Monday, Wednesday and Friday

Are there any lot fees?

No, we don’t have lot fee’s

Do I get a track & trace code with my order?

With all parcels and parcel you get a track and trace code

Are there countries you don’t ship too?

Nope, we ship everywhere

There is something wrong with my order, what now?

How long will it take for me to receive my refund

Normally you would receive the refund within 1-2 working days